Our Team

Peter Ricketts, CEO

Co-Founder and chief visionary, Peter is the driving force behind the company. Mr. Ricketts holds a Bachelor's Degree in Computer and Information Systems Security from DeVry University in Orlando, USA. Mr. Ricketts has over 10 years of experience in the implementation of open source technologies and sits on numerous technical working groups for (IS4H) throughout the Caribbean. He loves to keep his hands full by participating in the development of the software, marketing, and customer experience strategies.

Mahalis Alcendor, CFO

Mahalis is a Co-Founder of the company and loves taking on challenges. Mr. Alcendor holds a Bachelor's Degree in Computer Science from the University of Hertfordshire in the United Kingdom.  Having been part of several businesses in the past, Mahalis has helped the company to get where it is today. He is among the most progressive financial minds.

Robert John, Consultant

Robert is an IT consultant and Agile Coach with over 20 years’ experience in the design, development, and deployment of technology with a 1st class Honours degree in Business Systems. He possesses a solid track record in creating and leading high-performance teams in the delivery of industry leading technical solutions.
As an adviser trusted by industry and government to guide data driven software development his strategic capacity to focus on the essential means he has often been sought to work on critical projects or to rescue projects in crisis. This has encompassed a diverse range of roles, from Programmer to Program Manager and extended to Caribbean Government and Start up Advisory.
This includes time spent delivering global financial management solutions to organisations such as IBM, JP Morgan, GE Capital, Deutsche Bank, Citigroup, EMI Music and Universal Music. His work with the Dominican government received an official commendation.

Kiefer Francis, Junior Consultant

Kiefer is a key contributor to our consulting team at Open Solutions. With a passion for problem-solving and a commitment to excellence, Kiefer brings a fresh perspective and enthusiasm to every project he undertakes.
Armed with an Associate's Degree in Information Technology and also a Bachelor's Degree in Computer Information Systems, Kiefer has quickly proven himself to be a quick learner and a valuable asset. His analytical prowess and attention to detail makes him and integral part of our project teams, where he collaborates with senior consultants to deliver innovative solutions to our clients.
Beyond his professional acumen, Kiefer's excellent communication skills and client-focused approach foster positive relationships, reflecting our commitment to client satisfaction. Whether it's conducting in-depth research, crafting compelling presentations, or contributing fresh insights during team discussions, Kiefer consistently showcases a strong work ethic and a willingness to go the extra mile.

Sierra Theophile, Executive Assistant

Sierra is an Executive Assistant who provides support to the business and its clients, maintaining a high level of efficiency, customer service and confidentiality. She is driven and shows dedication in her tasks and responsibilities. Ms. Theophile is currently pursuing an associates degree in Business Administration (General) at the Dominica State College.

Jody Cognet, Analyst

Jody is a dedicated Analyst at Open Solutions, leveraging her expertise in Information Technology to drive impactful insights and solutions. With an Associate's Degree in Information Technology from Dominica State College, Jody possesses a strong foundation in analyzing data and implementing technological solutions.
Throughout her career, Jody has been involved in numerous projects, demonstrating her proficiency in handling diverse datasets and extracting valuable insights. Her keen eye for detail and analytical skills have been instrumental in optimizing processes and enhancing organizational efficiency. Her commitment to excellence and collaborative spirit makes her an invaluable asset to the team, driving success in every project they undertake.

Reanne Jean, Analyst

Reanne is an Analyst who provides technical expertise and support to the business and its clients. Ms. Jean is a meticulous individual which enables her to prioritize effectively and work in a fast-paced environment. Ms. Jean holds an Associate’s degree with Honours in Biology and Computer Science.

Celina Dangleben, Analyst

Celina is an Analyst, bridging the gap between technology and stakeholders. She holds Associates degrees in Computer Science and Accounting (Cum Laude).
With an eye for detail and a knack for problem-solving, Celina has successfully implemented a myriad of business solutions, streamlining operations and enhancing overall efficiency. Ms. Dangleben is a proactive advocate for ongoing learning and professional development.

Grant Pestaina, QA Analyst

Grant is a QA Analyst with a passion for ensuring the delivery of high-quality software. Proficient in test planning, execution, and defect tracking across various domains. Leveraging a solid foundation in the International Baccalaureate (IB) program, Grant brings a global perspective, critical thinking skills, and a sustained devotion to quality in all aspects of software quality assurance.